(Not in Information & Help Links
Quick Links
Ordering & Delivery
- Order enquiries (General)
- Inspection/Exam Copies
- Shipping/Postage Costs
- Returning Defective Items
- Returning Incorrect Items
- Other Returns
- Cancelling an Order
Security & Privacy
Order Enquiries
We try our hardest to get your books sent out to you quickly in good condition, but sometimes things can go wrong. If that's happened to you then we'd like to apologise and help to get things fixed as soon as we can.
First, if your problem is listed below then click the link to find out exactly who to contact so we can solve your problem as fast as possible:
- Shipping/Postage Costs and Delivery Times
- Returning Defective Items
- Returning Incorrect Items
- Other Returns
- Cancelling an Order
If your problem is not in the above list then please contact either Julie Norton (for customers in the UK and Europe).
Customers outside the UK and Europe should go to the US Guilford Press website for help and contact details.
…with the full details of your enquiry. Their full contact details are listed below:
Julie Norton - Guilford Press Customer Services: UK and Europe
27 Church Road,
Hove,
East Sussex
BN3 2FA,
United Kingdom
Tel +44 (0)20 7017 7747
Fax +44 (0)20 7017 6717
Email: julie.norton@tandf.co.uk